How can we help you?

When you sign up, you receive a dynamic 6-digit verification code. Head to the official Premier League fantasy website, go to "Pick Team" → "Team Details", and temporarily change your squad name to include this code. Return to XI Royale and tap "Verify". Our ingestion worker queries the official FPL database, confirms your ownership, and immediately locks your verification. You can rename your squad back at any time.

Never. We will never ask for your FPL password or email login credentials. XI Royale operates entirely through public FPL Manager IDs and zero-password cryptographic squad renaming. Your official Premier League account remains 100% secure.

Payouts are triggered automatically the moment the official Fantasy Premier League API marks the final match of the gameweek as complete (status: finalized). Prize pools are distributed directly to your XI Royale wallet, where you can withdraw funds directly to your Safaricom M-Pesa line in under 60 seconds.

In 1v1 Duels where both managers finish with identical Net Points, the match is declared a dead heat and 100% of both managers' contest stakes are refunded to their wallets. In multiplayer competitions, standard FPL tie-breaker protocols apply.

To maintain competitive fairness, XI Royale evaluates performance by Net Score. If your team accumulates 64 points in a gameweek but you incurred an 8-point transfer penalty (-8 hit), your official competition score for settlement is 56 points.

No. Every XI Royale manager must own a valid, active team on the official Fantasy Premier League platform. Our engine binds directly to your public team data to evaluate live scores.

XI Royale applies a standard 10% platform maintenance fee on tournament prize pools. This covers real-time cloud data pipelines, Daraja M-Pesa transaction gateways, customer support, and guaranteed escrow integrity.